Support
Need help with TugVote? You can contact us at tugvote@noverdane.com .
When contacting support, please describe the issue clearly and include your TugVote username where relevant. Never send us your password.
1. Account and Login Help
Contact support if you're having trouble with:
- accessing your account;
- email verification;
- password recovery; or
- other account-related problems.
2. Technical Problems
If something in TugVote isn't working correctly, contact us with a description of what happened.
When useful, include details such as what you were trying to do, what happened instead, and any error message you received.
3. Community and Moderation
TugVote provides an in-app reporting feature for reporting comments.
For other questions about moderation, account suspension, or the Community Guidelines, you can contact tugvote@noverdane.com .
Please see the TugVote Community Guidelines for the rules governing community participation.
4. Privacy and Personal Data
For questions or requests concerning your personal data or privacy rights, contact tugvote@noverdane.com .
For more information about how TugVote handles personal data, see the TugVote Privacy Policy.
5. Account Deletion
You can permanently delete your account from within TugVote.
If you cannot access the app, you can also submit an account-deletion request by email from the email address associated with your TugVote account.
See Account & Data Deletion for complete instructions.
6. Legal Information
You can review the rules governing use of TugVote in the Terms of Service.
7. Contact
Email: tugvote@noverdane.com
TugVote is operated by:
Vasil Mutafchiev
Operating under the Noverdane brand
Bulgaria